Contact Us

Get Support

We're here to help you get the most out of trakmaze. Whether you have questions, need technical support, or want to provide feedback, we'd love to hear from you.

Frequently Asked Questions

Before reaching out, you might find the answer to your question in our FAQ section:

• Is my data safe? Yes, all image processing happens locally in your browser. We never upload or store your images.
• What file formats are supported? We support JPEG, PNG, WebP, GIF, and BMP input formats.
• What's the maximum file size? You can compress images up to 10MB each.
• Can I use this tool offline? Yes, after the initial page load, the tool works completely offline.
• Is there a limit to how many images I can compress? No, you can compress as many images as you need.

Technical Support

If you're experiencing technical issues with trakmaze, please try the following steps first:

• Refresh the page and try again
• Clear your browser cache and cookies
• Try using a different browser (Chrome, Firefox, Safari, or Edge)
• Ensure your browser is up to date
• Check that JavaScript is enabled in your browser

Browser Compatibility

trakmaze works best with modern browsers. We recommend:

• Google Chrome 80 or later
• Mozilla Firefox 75 or later
• Safari 13 or later
• Microsoft Edge 80 or later

Feature Requests

We're always looking to improve trakmaze. If you have ideas for new features or improvements, we'd love to hear them. Some features we're considering include:

• Additional image format support
• Advanced compression algorithms
• Batch processing improvements
• Image editing capabilities
• Custom compression presets

Bug Reports

If you encounter a bug or unexpected behavior, please provide as much detail as possible:

• What browser and version you're using
• What operating system you're on
• Steps to reproduce the issue
• What you expected to happen
• What actually happened
• Any error messages you received

Privacy and Security

Your privacy is important to us. trakmaze:

• Processes all images locally in your browser
• Never uploads your images to our servers
• Doesn't collect personal information
• Doesn't use tracking cookies
• Works completely offline after initial load

Business Inquiries

For business partnerships, licensing inquiries, or other commercial questions, please include relevant details about your organization and how you'd like to work with us.

Response Time

We strive to respond to all inquiries within 24-48 hours during business days. For urgent technical issues, please include "URGENT" in your subject line.

Community

Join our community of users who are passionate about image optimization and web performance. Share tips, ask questions, and help others get the most out of trakmaze.

Stay Updated

Follow us for updates on new features, improvements, and tips for better image compression:

• Check back regularly for new features
• Bookmark this page for easy access
• Share trakmaze with others who might find it useful

E-Mail

[email protected]

Thank you for using trakmaze!